The Vintage Party...

A division of The Vintage Hallowe'en Website

How to Place an Order

ABOUT OUR STORE:

We are an Internet based store, located in Queen Creek, AZ, just outside of Phoenix in the USA. We do not take orders by phone, but you may purchase here at our website. We make most of our items and some are made to order. We are proud to have been featured in Country Home Magazine in the October 2007 issue, in an section/source listing on vintage Halloween collectibles and collecting.

PURCHASING FROM OUR WEBSITE:

All items are available for immediate purchase here at our website via the "add to cart" buttons. You may select the "view cart" button at anytime to view your cart and make changes. Priority shipping added during checkout includes insurance. The shopping cart system is powered by Pay Pal, but you do not have to be registered at Pay Pal to purchase via the Pay Pal service. You can pay via Pay Pal or just bypass that and pay with your credit card--it's very user friendly and secure.

Within 24 hours of purchasing, you will receive a confirmation e-mail of your order. If we have an item that is out of stock, back ordered, or suddenly discontinued, we will contact you concerning a refund, holding your order until the item is in stock, or shipping a partial order.

PAYMENT INFORMATION:

We accept e-checks and credit card payments via the shopping cart system. If you use Pay Pal, you can also use your Pay Pal account when checking out. You do not have to be registered at Pay Pal to purchase through our Pay Pal shopping cart service.

USA SHIPPING:

When you place an order, you will receive an e-mail from us confirming your order within 24 hours. Orders will be shipped in two to three business days from the date you place your order, however in some cases it may take an additional business day. If you need something in a hurry choose the Express Mail shipping option. Express mail orders take 1 day to process and ship the following day. Some areas of the country take 2 shipping days, most arrive in 1 shipping day.

Orders are shipped by priority mail which usually takes 2 to 3 business days after shipping the package--there can be slight delays during the holiday season, so please keep this in mind when ordering during the holiday rush. (Shipping Charges are added in when you process your order via the shopping cart system)

Why do we use priority mail? UPS Ground can take up to 7 days to arrive, while priority which is comparable and often cheaper in price takes only 2 to 3 days shipping time on average.

Our flat rate shipping scale includes delivery confirmation:

$.01-$29.99=$7.00
$30.00-$49.99=$9.50
$50.00-$99.99=$13.00
$100.00-$199.99=$15.50
$200.00+=$17.50

OUTSIDE USA SHIPPING:

If you are outside of the USA, proper international shipping will be added when you checkout through the shopping cart system. Items are shipped via priority--either regular or flat rate depending on the weight of the items and whether they will fit in a flat rate box. If the shipping is less than charged, we will refund you the excess! The USPS recently did away with economy shipping, making shipping overseas much more costly! For extremely large orders, please contact us prior to purchasing to ensure the proper shipping is added in.

VIEWING IMAGES ON THIS SITE:

When viewing items on this site, please note, where items are broken down into several styles beginning with the letter 'a', the picture to the right of the letter is the one that goes with that letter. Maximize your window for the best viewing.

RETURNS:

Unless otherwise noted, items may be returned to us and must be received within 30 days of the date on your invoice. Items will be returned for a full refund less shipping. Refund will be processed via the shopping cart system to refund your card purchase.

Return your items to the address listed on the invoice and use delivery confirmation when returning--you are responsible for all return shipping plus delivery confirmation.

E-mail us with questions or comments by clicking here.


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