ABOUT OUR STORE:

We are an Internet based store, located in Queen Creek, AZ, just outside of Phoenix in the USA. We do not take orders by phone, but you may purchase here at our website. We make most of our items and some are made to order. Our flair for the vintage Halloween style is inspiration for our line of festive and spooktacular products! This year, we are proud to be featured in Country Home Magazine in the October 2007 issue, in an section/source listing on vintage Halloween collectibles and collecting.

PURCHASING FROM OUR WEBSITE:

All items are available for immediate purchase here at our website via the "add to cart" buttons. You may select the "view cart" button at anytime to view your cart and make changes. Priority shipping added during checkout includes insurance. The shopping cart system is powered by Pay Pal, but you do not have to be registered at Pay Pal to purchase via the Pay Pal service. You can pay via Pay Pal or just bypass that and pay with your credit card--it's very user friendly and secure.

Within 24 hours of purchasing, you will receive a confirmation e-mail of your order. If we have an item that is out of stock, back ordered, or suddenly discontinued, we will contact you concerning a refund, holding your order until the item is in stock, or shipping a partial order.

PAYMENT INFORMATION:

We accept e-checks and credit card payments via the shopping cart system. If you use Pay Pal, you can also use your Pay Pal account when checking out. You do not have to be registered at Pay Pal to purchase through our Pay Pal shopping cart service. PLEASE NOTE: In addition to the shipping schedule below, if you pay via Pay Pal with an "e-Check", these e-Checks take up to 4 business days to clear. This will tack on additional time to ship your item. So, you may want to consider an Express Mail upgrade when doing this if you need something shipped in a hurry.

USA SHIPPING:

When you place an order, you will receive an e-mail from us confirming your order within 24 hours. Orders will be shipped in two to three business days from the date you place your order, however in some cases it may take an additional business day. If you need something in a hurry--note the information below on Express Mail shipping.

Orders are shipped by priority mail which usually takes 2 to 3 business days after shipping the package--there can be slight delays during the holiday season, so please keep this in mind when ordering during the holiday rush. (Shipping Charges are added in when you process your order via the shopping cart system)

Why do we use priority mail? UPS Ground can take up to 7 days to arrive, while priority which is comparable and often cheaper in price takes only 2 to 3 days shipping time on average.

Our flat rate shipping scale which includes insurance for USA priority mail shipping:

$.01-$29.99=$6.50
$30.00-$49.99=$9.50
$50.00-$99.99=$12.50
$100.00-$199.99=$13.50
$200.00+=$15.50

OUTSIDE USA SHIPPING:

If you are outside of the USA, you will note 2 cart buttons at the top of each page. If you are in Canada, please click on the CANADA SHIP ADD ON "add to cart" button to add in additional shipping to Canada. This is flat rate priority. If your item will ship for less, we will process a refund of additional shipping. If you are OVERSEAS or in another part of North America but not in the USA, please click on the OVERSEAS/NONUSA SHIP ADD ON "add to cart" button located at the top of each page, to add in additional shipping. Additional shipping is $30.00 for OVERSEAS/NONUSA addresses, and is 20.00 for Canada.

Items are shipped via priority--either regular or flat rate depending on the weight of the items and whether they will fit in a flat rate box. If the shipping is less than charged, we will refund you the excess! The USPS recently did away with economy shipping, making shipping overseas much more costly! For extremely large orders, please contact us prior to purchasing to ensure the proper shipping is added in.

NEED SOMETHING IN A HURRY?

Please Note: To ensure delivery of your order and availability, please try and order at least 1 week before a specific holiday or event. FOR HALLOWEEN ORDERS: ORDER BY FRIDAY, OCT. 26 TO ENSURE TIMELY DELIVERY BY OCT. 31ST! CUTOFF DEADLINE FOR EXPRESS MAIL IS SUNDAY, OCT. 28.

If you are ordering very close in time to your event, and need items prior to this event, we suggest you have things sent Express Mail to ensure delivery on time. Express mail orders take 1 day to process and ship the following day--for example, if you purchase an item on a Monday, your order will be processed and then shipped on Tuesday. Keep in mind, Express Mail may take 2 business days to ship to more rural and out of the way areas. To add rush shipment, please select the Express Mail "add to cart" button located at the top of every page next to the "view cart" button. Only one Express Mail upgrade needs to be added for your order. Our upgrade is $20.00 additional shipping. For exceptionally large orders needing Express Mail, contact us before purchasing to determine more exact shipping costs.

VIEWING IMAGES ON THIS SITE:

When viewing items on this site, please note, where items are broken down into several styles beginning with the letter 'a', the picture to the right of the letter is the one that goes with that letter. Maximize your window for the best viewing.

RETURNS:

Unless otherwise noted, items may be returned within 30 days of receiving your purchase for a full refund minus shipping and also a 15% restocking fee for items that are defective or unusuable due to defect. Refund will be processed via the shopping cart system to refund your card purchase.

Items that you are unsatisfied with but are not defective, can be returned for exchange or store credit minus shipping and also a 15% restocking fee. Please contact us before you return an item so we may give you a return item number. You are responsible for all return shipping.

PURCHASING AT OUR EBAY STORE:

We have some items from this store in our eBay store, but our full line is here at our website. If you would like to purchase in our eBay Store, PLEASE NOTE: If you make purchases in our eBay store, please wait before paying to receive an eBay checkout invoice from us, especially if you are buying more than one item, so we can give you the correct shipping amount to pay.

If you are not registered at eBay, it is quick, very easy, and user friendly, and best of all, free! Once purchasing your item(s), we will send a completed invoice to you through the checkout system which will include our address to send in a payment and also a Pay Pal button you can click on to pay instantly if you wish to pay via Pay Pal.

Our eBay Store has each item listed and in quantity so you can by more than one item at a time. Each item has a gallery picture and is titled by the same title as listed at this site. We have also grouped items by category following the setup of this site so you can find things easily. I suggest browsing the story by each category, as everything is listed in the store itself by lowest to highest price. You can also use the search feature. Further, the Spooky Shape Gift Tag/Ornament/Cards are listed in the Stationery category of the store if you are looking specifically for those. We have excellent feedback from a good selling repuation, which you can view at our eBay Store by clicking on the feedback number by our eBay User ID.

E-mail us with questions or comments by clicking here.